Problem Solving
How do I obtain a QuickMap 3d license.
New Users:
If you received an e-mail with a temporary password you may log in below using your e-mail address and temporary password. You can change your password once you’ve logged in by clicking the Change Password tab. If you have not received a password for this site or if you are having issues logging in, please contact licensing@lasertech.com.
Quickmap 3D is loosing connection to theTrupulse!
Relax! This is bluetooth. Think of your vehicle, which keeps disconnecting. Shut of the laser and power back on. This is usually due to laser power and you may need to replace the battery. Also refresh the signal strength on QuickMap.
The TruAngle battery is dead!
All you have to do is install new batteries, Power back on and index the TruAngle. Then take a measurement of the previous 0.00 angle reference point. This will re-establish the correct angle to proceed mapping the scene.
I kicked the tripod!
Don't stress, Recenter over the instrument point, level the system and measure the station height and enter in the data collector. Power of and then on the TruAngle. Index and take a measurement. Then continue mapping the scene.
How can I check my Trupoint firmware?
Press the function key, then click on the "I" icon.
I lost the zero angle with TruPoint 300!
You probably did not, Just long press the triangle icon in QuickMap.
Can I plug an external power source into the Trupoint?
If you have the up to date firmware, yes you can , just use the supplied power cable.
My QuickMap folder is not located when plugged in!
Simply restart the device.
Where is my SIM card for the Cedar Tablet?
Quickmap 3D stores to the device and does not need a sim card.